All items are carefully packed and shipped via Fedex express couriers such as FedEx Priority. Your shipment is fully insured, please open the parcel in front of your courier to attest any potential damages caused during transportation. If you do not do this, we cannot guarantee the full refund of your order due to transportation damages. Please keep in mind that for shipments outside the EU, Harbor Watches is required to declare the retail value of the order which might be subject to fees and taxes upon arrival in the destination country. Potential taxes and fees are the responsibility of the customer.